Quality Policy
The mission of RIOGALINDO S.L. is to be a reference supplier of hot forged parts for the industry.
The Quality Policy is aimed at meeting the requirements agreed with our customers in terms of quality and service, thus guaranteeing their satisfaction.
In order to apply this policy, the commitments acquired by RIOGALINDO S.L. are the following:
- To strengthen our image of quality, guaranteeing the satisfaction of our customers, not only with a quality product, but also with a service in accordance with their expectations.
- To apply a customer orientation as a fundamental approach, fulfilling customer requirements, as well as voluntary commitments and internal standards deemed necessary.
- To commit each and every one of us to satisfy the needs, expectations and requirements of our
customers. - To maintain a relationship with our customers and suppliers characterized by cooperation and
open communication, committing ourselves to respond proactively and professionally to any need
expressed by them. - Promote the continuous improvement of the processes of the Quality Management System, as
well as of the products. - Improve the competitiveness of the company.
- Motivate and train the entire staff for their professional and personal development.
- To comply with the requirements of the codes of conduct or good business practices subscribed
with clients.
This quality policy is understood, implemented and kept up to date by everyone in the organization, and has the full commitment and support of the Management of RIOGALINDO S.L. who establishes, develops and applies it through the Quality Management System.
Customer satisfaction is our reason for being and therefore must be our top priority.
Fernando Gomez Mosácula
General manager
In Sestao on November 15, 2021
